Escrow Assistant II

Job Title: Escrow Assistant II
Job Type: Full time

The closing assistant provides support to the escrow department by assisting with customer service and administrative duties relating to escrow closings.

Primary Duties and Responsibilities:
Maintain professional relationship with customers.
Provide status of the transaction throughout the closing process to the appropriate customers.
Review real estate contract and addendums and enter title orders.
Understand and satisfy all title requirements.
Collect and document the necessary data listed on the processing sheet to include but not limited to; payoff orders, property taxes, water/sewer, HOA status, and municipality lien and/or status.
Entering all collected data into the closing system.
Preparation of seller deed packages for REO transactions.
Constant communication with the client/customers and Escrow Officer on the status of the transaction throughout the closing process.
Provide earnest money receipt to customer(s) and enter information into the closing system within 24 hours.
Schedule closing and maintain closing calendar for Escrow Officer.

Other Duties and Responsibilities:
Team player. May need to assist other Escrow Assistants to maintain an even work flow; including our Front Desk Assistants.
Communicate with Supervisor and co-workers on work load.
Constant communication with assigned Escrow Officer.
Ability to multitask.
Identify areas for improvement.
Other duties as assigned by the Supervisor and/or Closing Manager.
Must keep closing information confidential.

2 plus years of escrow assistant experience or 3 years of work in a related real estate field.
High School Diploma or equivalent required.
College degree or equivalent work experience preferred.
Able to follow all company procedures and policies including meeting the company customer service expectations.
REO experience is a plus.
IMPACT system experience is a plus.
Knowledge of title insurance, regulatory guidelines, legal documents, and real property law a plus.

Strong oral and written communication skills
Strong customer service
Proficient with Microsoft Word and Outlook.
Proficient with Internet navigation
Telephone etiquette
Attention to detail
Able to multi-task

*All applicants will be subject to a background check.

If interested in current openings or future opportunities, please fill out the downloadable Employment Application Form and send to with your cover letter and resume. Please include the position name in email subject line. For example, Application for Escrow Officer.

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