Escrow Officer I

Job Title: Escrow Officer I

Job Type: Full time


The Escrow Officer provides closing services for one or more of the following lines of business; REO, residential resale, refinance, builder, and/or commercial.

Primary Duties and Responsibilities:

  • Manage the overall closing process.
  • Maintain professional relationship with customers.
  • Provide status of the transaction throughout the closing process to the appropriate customers.
  • Review contract, title commitment, and lender instructions in order to prepare settlement statements and the necessary real estate documents for closing.
  • Prepare closing statements using FHA, VA, and conventional lending guidelines to meet RESPA regulations.
  • Submit an error free HUD-1 settlement statement to lender for approval.
  • Provide a professional closing experience to include: obtaining appropriate signatures, handling of good funds, and meeting all title and lender requirements.
  • Complete knowledge and ability to handle a real estate transaction from the receipt of the contract through funding and disbursement.
  • Prepare the closing file for the disbursement department according to the company disbursement guidelines.
  • Resolve all post-closing reconciliation issues including company reports and according to company time frames.

Other Duties and Responsibilities:

  • Team player and mentor to closing assistant/closing team.  At times assisting the closing assistant to obtain and/or update file information when needed for processing.
  • Communicate with Supervisor and co-workers on work load and scheduled closings.
  • Constant communication with assigned closing assistant.
  • Identify areas for improvement.
  • Assist in training new employees.
  • Other duties as assigned by the Supervisor and/or Closing Manager.


  • 3-5 years of closing experience.
  • College degree or equivalent work experience.
  • Solid knowledge of title insurance, regulatory guidelines, legal documents, and real property law.
  • Ability to build and maintain productive customer relationships.
  • Experience with developing alliances with others as necessary to accomplish work assignments.
  • Able to follow all company procedures and policies including meeting the company customer service expectations.
  • REO experience is a plus.
  • IMPACT system experience is a plus.
  • Must have current notary
  • Producer’s License is a plus.


  • Strong oral and written communication skills
  • Strong customer service
  • Proficient with Microsoft Word and Outlook.
  • Proficient with Internet navigation
  • Telephone etiquette
  • Attention to detail
  • Professionalism
  • Organized
  • Able to multi-task

*All applicants will be subject to a background check.

If interested in current openings or future opportunities, please fill out the downloadable Employment Application Form and send to with your cover letter and resume. Please include the position name in email subject line. For example, Application for Escrow Officer.

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